IJ Network Scanner Selector cannot be found.Įxit running applications, check to make sure there's enough free space on the hard disk, then scan again. Select Scanner Selection to select scanner.įrom Network Scan Settings specify the scanner to use with IJ Network Scanner Selector EX. The scanner is not available while in use by another application or user.
There is not enough free disk space to complete the scan.ĭelete unnecessary files on the hard disk and scan again. Your application may not comply with TWAIN. There may be interference with other drivers. Delete unnecessary drivers. Select the Settings charm > Control Panel > System and Security > Administrative Tools, then double-click Services. From the Start menu, select Control Panel > System and Security > Administrative Tools, then double-click Services. Windows 10, Windows 7, Windows Vista, Windows XP:.Try this:Ĭheck to be sure WIA ( Windows Image Acquisition) is running or in started state. There isn't enough memory to start ScanGear. Exit any applications currently running and try to scan again.Ī required file is missing or corrupt, or settings are incorrect. Select Scanner Selection if you want to select another scanner. Different scanner on the network is selected.Network connection is prohibited by security software.If using wireless LAN connection, signal strength is poor due to obstructions.If using Wired LAN connection, it is disconnected from Wired LAN.Cannot communicate with scanner for these reasons:. From Network Scan Settings specify the scanner to use with IJ Network Scanner Selector EX.Ĭable may be disconnected or scanner may be turned off. Make sure the scanner is connected to the wireless network. Make sure the USB cable is properly connected to the scanner. Refer to the application's manual for details.
Make sure that the selected application source is correct.
Make sure your scanner or printer is turned ON. Cannot communicate with scanner for these reasons.Wait for the device operation to finish, then try to scan again. Printer is in use or an error has occurred. If your product issue isn't resolved after following the actions above, or if you require additional help, please create or log in to your Canon Account to see your additional options. If the error message still appears, service is required. Restart the computer, then reconnect your scanner. Make sure that your scanner or printer and the computer are connected correctly.ĭelete, the MP Drivers then reinstall them from the Setup CD, or go online to download the drivers and software. Turn off scanner and follow instructions in User's Guide. If you receive a scan error on your printer panel or computer, check the table below to find possible causes and some actions you can take to clear the error.
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